Payments

When placing an order with us, you attest that all the details you provide are true and accurate, that you are over 18 years old and an authorized user of the credit card used for the transaction.


Personal information & Security 

All personal information you provide us will be handled by E.Leijon and will be used strictly to deliver your product and charge your payment. It will not be shared at any time with third parties. You have the right to request the deletion or modification of your personal information.

Claims

We always guarantee that all our products are free from defects when we deliver. However, if your product has a manufacturing defect, you are entitled to an exchange for a new product. Please contact us by mail if you notice a manufacturing defect, no later then 14 days from when you received your order. We will ask you to fill a form describing the problem and to take a picture to help us along in the process. Please note that the cost of the return shipping will be at the sender's expense. 

We will do our best to exchange a defective product with a fault free substitute. If this should note be possible in a particular case, we will issue you a full refund. Please note that refunds can sometimes take up to 14 workdays to process. Claims cannot be accepted for wear and tear.
 

Customer Service 

If you have any questions or wish to reach us for any other reason, please contact us at mail info@eleijon.com and we'll try to get back to you as soon as possible.